Enterprise UK Reviews

To book a rental on Enterprise.co.uk, follow these steps: Visit the reservation page. Type in the location where you want to pick up and return your vehicle. Enter your departure date and return date, then select "Check Availability." Next, choose the type of vehicle you want for your trip. The essential items you will need to bring to an Enterprise Rent-A-Car branch when hiring a vehicle are a valid driver's license (digital licenses are not accepted), valid ID, and a credit or debit card. All cards must have the main driver's name on it. Please note that all drivers must be a minimum of 25 years old. Only drivers over 30 years old may hire full-size MPVs, premium vehicles/exotic cars, and Luton vans. Younger drivers might be interested in Enterprise Car Club.

At Enterprise, transparency about prices is prioritized to ensure no surprises when it comes to paying for a hire car or van. The main costs involved in hiring a vehicle are broken down as follows:

Free of Charge Services: - Pick-up/Drop-off Service: This service is not charged. Call in advance to check availability and Enterprise will come and collect you at any non-airport branch, free of charge, as long as you are within a 10-mile radius of the branch. - Early Return: There is no penalty fee if you want to cut your rental short, you will only be charged for the days you had the vehicle. However, your day rate will have to be recalculated and may increase. - Additional Mileage: In the UK, cars come with unlimited mileage so you will not be charged anything extra for how many miles you cover. In countries where you pay for extra mileage, it is shown in the cost breakdown. - Damage Waiver: You don't need to buy insurance on your rental as all cars come with Damage Waiver included. This does come with an excess however, so you may want to purchase extra protection. - Breakdown Assistance: 24-hour breakdown assistance is included in your car-hire fee. This covers you in the unlikely event of any mechanical faults happening during your rental. This is not the same as Roadside Assistance.

Paid Services: - Fuel Charges: There are three options for how you pay for fuel: - Like for like: Whatever is in the tank when you pick up your car, is what you will need to return it with. It will never be less than a quarter of a tank, so you don’t have to go fill up immediately. - Pay for what you use: If it is more time-efficient for you, you can return the car to Enterprise without filling up and pay for it to be refuelled to the pick-up level. You will pay slightly more per litre as well as an extra fee (up to £15) to cover the downtime caused by Enterprise having to get the car refuelled. - Pre-pay: To make things as convenient as possible for customers arriving at airport branches, you have the option to pre-pay for a tank of fuel (you will be charged at local pump rate). This means you don’t have to worry about filling up before you drop your hire car back to the airport, you can return it empty. You won't be refunded for any fuel left in the tank, so be sure this is the right option for you. Prepay is sometimes offered at non-airport branches, so ask at the branch if you are interested. - Excess Protection: The Damage Waiver, included in your rental, reduces what you are liable to pay if the car is damaged or stolen during your hire period. However, this does come with an excess, so you may want to purchase extra protection.

"Enterprise.co.uk" is a part of the Enterprise Holdings, which also operates the National Car Rental and Alamo Rent a Car brands. It offers a wide range of services including local and airport rentals, car sharing, exotic car hire, and van hire. They also have a Flex-E-Rent division that provides business solutions for long-term commercial vehicle and specialised fleet needs including LCVs, HGVs, temperature-controlled vehicles and accessible minibuses. Enterprise has branches and vehicles within 10 miles of 93% of the UK population. They also offer free pick up, great customer service and no hidden costs. Customers can save 10% when they prepay online. Enterprise is recognised as a worldwide leader in the car rental industry.

To book a car with Enterprise.co.uk, follow these steps:

1. Visit the reservation page on Enterprise.co.uk.
2. Type in the location where you want to pick up and return your vehicle.
3. Enter your departure date and return date.
4. Choose the type of vehicle you want for your trip.
5. Add any additional items to your rental, like Sirius XM radio or a child car seat.
6. Review your reservation, add in your contact information and confirm your reservation by clicking “Confirm Booking.”

Remember, the essential items you will need to bring to an Enterprise Rent-A-Car branch when hiring a vehicle are a valid driver's license (digital licenses are not accepted), valid ID, and a credit or debit card. You will also need to prove you are over 25 years of age, and there may be additional documentation required for international drivers. All major debit cards are accepted except for Maestro, Electron, Solo, and pre-paid cards. To hire 4x4s and premium vehicles, a credit card is required. All cards must have the main driver's name on it. Please note that at Enterprise you don't need to purchase insurance as a damage waiver is provided within the cost of your hire. However, you can opt to purchase additional protection products to reduce the excess further. All drivers must be a minimum of 25 years old. Only drivers over 30 years old may hire full-size MPVs, premium vehicles/exotic cars, and Luton vans. Younger drivers might be interested in Enterprise Car Club. Non-EU license holders are required to have an international driving permit if the license is not in English. All renters must produce photographic ID - this can be a passport or driving license.

At Enterprise.co.uk, there is a 29 minute grace period for daily rentals. If the car is returned outside of this period, daily rental charges will be payable. A vehicle that is returned after hours will not be checked in until the next business day. If returning after hours when a branch is closed, the customer is responsible for the vehicle until the satisfactory check in of the rental vehicle the next business day.

If a booking was prepaid and is cancelled 3 days or more before the specified pick up time, a full refund of the total amount will be issued. However, if the booking is cancelled less than 3 days before the specified pick up time, the full amount of the booking will be refunded and a cancellation fee of £40 will be charged.

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The phone number for Enterprise.co.uk is 0800 800 227. For customer service, the number is 0800 111 4312. If roadside assistance is needed, the number to call is 0800 316 0977. For accident notification, the number is 0345 600 5923. The loyalty membership can be reached at 0800 587 0904. Please note that communication with Enterprise Rent-A-Car may be recorded for training, quality control, and security purposes.